Higher Ground

The Higher Ground program temporary emergency shelter for up to 21 days to youth ages 12 to 17 currently residing in Ingham, Eaton, or Clinton counties. The goal of the program is to provide youth with a safe place to stay where youth will work with case managers to identify a longer-term housing arrangement.  

Professional staff are on site and available 24 hours a day, 7 days a week. You may speak with staff by calling 877-833-3689.

Our process typically proceeds as follows:

  1. A call is made to the crisis line at 877-833-3689.
  2. An initial assessment of need is conducted.
  3. If shelter is required and admission criteria are met, staff will help make the necessary arrangements. Youth ages 12 to 17 can receive emergency shelter for a maximum of 21 days in the Higher Ground Program. If eligible, youth ages 16 to 21 can receive up to 18 months of shelter in the Crossroads program.
  4. The youth and family work with a counselor to determine goals.

Services can continue on a non-residential basis beyond the 21-day shelter limit.

During your stay you will have access to:

  • Individual counseling for such concerns as nutrition, personal safety and medication
  • Life skills development including communication and employment
  • LGBTQ support
  • Personal budgeting and planning
  • Referrals based on need

PARENTAL PERMISSION is required to enter shelter.

TRAINED PROFESSIONALS staff the Jackson House 24-hours per day. They are knowledgeable and supportive of the issues young people experience. We provide 3 meals each day, linens, hygiene supplies, and all other basic care needs. In return, the youth are asked to work closely with the staff to create and collaboratively achieve a successful transition plan.